We understand that concerns may arise, and we are committed to addressing them fairly, transparently, and efficiently.

Service Commitment

Our services are customized based on individual requirements. Once work has started, significant resources and expert time are allocated to your request.

Resolution-First Approach

If you experience any issue with our service, we strongly encourage you to contact our support team immediately. In most cases, concerns can be resolved through:

• Revisions
• Corrections
• Adjustments to meet agreed requirements

Refund Consideration

Refund decisions are handled on a case-by-case basis, depending on the nature and progress of the service. If services are not delivered as agreed, or if concerns are raised promptly and remain unresolved after reasonable efforts, a refund may be considered for the remaining portion of the service.

Non-Refundable Situations

Refunds are generally not applicable if:

• Work has been completed as per the agreed scope
• Delays or issues result from incomplete or incorrect information provided by the client
• Requests fall outside the original agreement

Contact for Resolution

To request support or raise a concern, please contact us at:
info@onlineclassdone.com